Legal Spend: Findings from 2016 CEB Survey and Management Insights from Sourcing for Services

The CEB Leadership Council has published its 2016 State of the Legal Function Research Findings (get your copy of the report here). Legal and professional services category managers should take note of some key findings: 

  • 43% of legal departments from large companies reported reduced spending in 2016
  • 55% of total legal department budget spent on outside legal counsel
  • Typical large company legal...
Read More
Michael MatherlyComment
The Traditional MSP Service Gap by SOWgeek

After 12 years at Capital One and a few years of independent consulting, I joined IQNavigator in 2012 to build and manage their SOW practice. My role afforded me great access to their customers where I saw first hand how they were interacting with and leveraging the SOW functionality within the VMS and how they were engaging SOW management services within the MSP. (This of course was back before IQN sold its MSP portfolio to GRI.) And while there was a...

Read More
NewDayMSP Explores the Evolution of Managed Services Procurement

Those of you who have heard this geek speak over the last few years – including as recently as early May at the Beeline customer conference in Florida - have no doubt heard me ramble ad nauseam about something, anything statement of work or SOW related. No topic more so than how the contingent labor program expansion into SOW-based services is being driven by our industry’s successful delivery of the program governance model to manage broad-based...

Read More
Michael Matherly, Sourcing For Services CEO, Leads VMSA Live Enterprise Track

Michael Matherly, Sourcing For Services CEO (aka SOWgeek), partners with VMSA Live, the contingent labor industry’s rising conference of choice for HR, Procurement, VMS and MSP providers, staffing and SOW suppliers. We held our largest conference yet in Ft. Lauderdale, FL in early February. Your humble geek moderated the Executive Panel, presented industry insights in a session titled SOW Hot Topics, and moderated presentations by procurement and sourcing...

Read More
Michael MatherlyComment
INTERACTION Is What The Contingent Labor Industry Needs In A Conference

And now, to wrap up our Top 5 list, here is…

#5 – Interaction and Collaboration… It’s The Best Way To Network

One of the many definitions of the word network is “to maintain relationships with people.” However, in order to maintain relationships you must first establish relationships, which is the act of networking or “the practice of gathering contacts.” Understandably some people think of...

Read More
Michael MatherlyComment
CATEGORY FOCUS Is What The Contingent Labor Industry Needs In A Conference

Spend Management and Category Focus

Our industry started off with a unique category management perfect storm that has allowed spend management to effectively be buried in the broader operations of the mature contingent labor program. To be clear, that is a good thing… for the temporary labor category. When it is just temporary labor in scope, then you absolutely should focus on the critical elements of that...

Read More
Michael MatherlyComment
Out With The Old, In With The New – Part 1

Is your contingent labor conference experience due for an upgrade?

December is the month contingent labor industry analysts and commentators make Top [insert # between 5 -100] lists and share their perspectives on industry happenings that have occurred year to date. I look forward to and genuinely enjoy reading their summaries and insights...

Read More
Michael MatherlyComment
SOW Business Case Slides Available

SOW Supplier Participation and Program Funding Strategies

Several of you reached out to me after my last post about supplier funding of SOW spend management programs. Clearly it is a hot topic… on which many of you have strong opinions (like me!). To continue my coverage of this SOW topic I am releasing a portion of a business case document I prepared for a client earlier this year – absent the actual client data, of course.  It...

Read More
Michael MatherlyComment
Why should SOW suppliers pay a program fee?

A fair question. But the wrong one to ask when trying to justify a supplier-funded SOW program.

First – define what a program is

A contingent labor program is a coordinated management model that provides governance and operational support for the exchange (i.e. buying and selling) of temporary labor services within a...

Read More
Michael MatherlyComment
SOW Pricing Needs An Upgrade

The contingent labor industry is experiencing a program-driven expansion into SOW (statement of work), and by association into the broader services procurement space. The spend management effectiveness and operational scalability of the contingent labor program governance model is giving experienced organizations the confidence they need to bring other high volume transactional spend types, similar to temp labor, under program management. This...

Read More
Michael MatherlyComment
Is SOW a talent supply channel or is it an outcome-based services spend segment?

SOW is both… and more.

How clients respond, how they think about SOW (statement of work) in their current state is a powerful predictor of their future success at bringing SOW-based services spend under management. And their responses to these kind of basic SOW questions give our partners and me a good indication of the amount of education, change management and delivery support we...

Read More
Michael MatherlyComment
Fork In The VMS Roadmap

SOW is not the only big change underway in our industry – remember, folks, you heard it here first! If managing SOW-based spend were the only thing on the growth charts, then the technology and product roadmaps for VMS providers would be squarely aligned with supporting the broader Services Procurement market needs: SOW sourcing, contract authoring, dynamic funding and other SOW workflow related functionality and lots of general workflow integrations...

Read More
Informed Choice: A Case Example For Program Adoption

Informed Choice

I received a phone call from my insurance company’s Informed Choice program last week. They saw that my orthopedic doctor scheduled an MRI for me at the hospital where the doctor’s office is located (my bum knee will be a story for another time). They were calling to tell me – inform me – that they had relationships with other facilities in my area that could do the same MRI...

Read More
Michael MatherlyComment
The New Spend-Labor Split Paradigm

Is management of spend the same as management of labor?

No, spend is spend and labor is labor “…and never the twain shall meet.” 1   Right?

Absolument, correct-a-mundo, yessirree bob, that is spot on right… except when the earth is round and East does meet West and management of spend and labor are the same.

Welcome to the new spend-labor split paradigm, where the traditional way of treating spend and...

Read More
Michael MatherlyComment